Last Updated: Oct 20, 2022
We are DefiQ, Inc., a Delaware corporation (“DefiQ”), and provide services under our trade name “Giddy” (DefiQ, whether operating under its corporate or trade name, and its affiliates are referred to in this policy collectively as “we”, “our” or “us”).
This privacy policy (the “Privacy Policy”) applies to the personal data you (“you”) provide to us or that we collect about you through our website, https://giddy.co (the “Site”) and all related sites, platforms, applications, and services provided by us (together with the Site, the “Services”). It explains, among other things, how and why we collect data about you when you use our Services, what data we collect, what we do with that data, how we look after it, and what your rights are in relation to it.
This Privacy Policy is intended to assist you in making informed decisions when using our Services. Please take a moment to read and understand it. It should be read in conjunction with our Terms of Service and our Cookie Policy described below.
This Privacy Policy only applies to the use of your personal data obtained by us, whether from you directly or from a third-party. It does not apply to personal data collected by third parties during your communications with those third parties or your use of their products or services (for example, where you follow links to third-party websites over which we have no control, or you purchase goods or services from those third parties).
When we talk about “personal data”, we mean any information which relates to an identified or identifiable living individual. Individuals might be identified by reference to a name, or email address but also an online identifier (such as an IP address) or to other factors that are specific to them. This Privacy Policy is intended to cover collection of information on the Services from residents of the United States and is not directed to the residents of any other country.
The personal data we collect via or in relation to the Services can be split into three broad categories:
information you provide to us;
information collected automatically; and
information we obtain from third parties.
In providing our Services, we may collect and process different types of personal data about you for different processing purposes. The types of personal data we collect depends on who you are and how you use our Site and our Products and Services, and includes the following:
Information you provide to us
Identify Verification Data
First and last name;
Physical address;
E-mail address;
Phone number;
Date of birth;
Billing address
Payment Information
Name, Address, credit or debit card details.
However, we do not store your payment information because we use Wyre, a third-party provider, to verify your identity and process your payment information.
Transaction Data
Data processed as part of payment including:
Platform used (iOS, Android, Windows, Linux, Apple OS);
amount ordered ;
currency used;
time received;
hash of payment;
user’s Giddy address;
referrer address / HRA;
IP address;
country (geolocated from IP);
order status process.
Some of this information will be captured by cookies. Please note we do not process your personal identifiers such as your name, or email address, as part of the Transaction Data.
Technical Data
This may include IP address, browser type and operating system to ensure we’re showing you the correct notices and information plus any unique numbers assigned to a device.
Please note we do not normally process your personal identifiers such as your name, or email address, as part of the Technical Data.
Fraud Prevention
For fraud prevention purposes only,
(1) we collect your Battery Usage, Device Identifier, Device Storage, MAC Address, and SIM information;
(2) we also collect enough information to determine if you are trying to fake your current location by using a VPN, VPN apps with location spoofing, or other related tools.
Marketing and Communications Data
Email address, marketing preferences; service communication preferences. When you communicate with us by email, we collect information about your communication and any information you choose to provide.
Information we collect automatically
We collect certain information automatically when you use the Site or Services. This information includes:
Interaction information and history: Information about your interactions and history with the Services, including the pages that you visit and links you click on, the time, frequency and duration of your Site visits, and your IP address. We use this information to improve our Services.
Cookie Policy: Like many websites on the Internet, when you visit the Site, Giddy may assign your computer one or more cookies to facilitate access to the Site and to personalize your online experience. Through the use of a cookie, Giddy also may automatically collect information about your online activity on the Site, such as the web pages you visit, the time and date of your visits, and the links you click on the Site. Giddy may use this data to better understand how you interact with the Site, to monitor aggregate usage by our users and web traffic routing on the Services, and to improve the Site and our Services. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able use some of the interactive features offered on the Site. In addition, please be aware that other parties may also place their own cookies on the Site and may collect personal information from you. Other cookies may reflect de-identified demographic or other data in hashed, non- human readable form. No personally identifiable information is contained in these cookies.
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the preferences or settings page of your web browser. For further details, visit donottrack.us.
Information we receive from other sources
Service providers and business partners: We may also receive information about you from our service providers and business partners, including companies that assist with analytics, data processing and management, customer and technical support, hosting, and other services which we use to personalize your experience. We explain in more detail why and how we use this information below.
When we receive information from other sources, we rely on them having the appropriate provisions in place telling you how they collect data and who they may share it with.
This following explains how we use and process your personal data:
Carry out our obligations arising from any contracts entered into between you and us and to provide you with the Services
Verify your identity;
Better understand our users;
Respond to your enquiries or to process your requests in relation to your information;
Notify you about important changes or developments to our Services;
Provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
Ensure that the Services are being presented in the most effective manner for you;
Comply with our legal obligations; and
Detect and protect us against error, fraud and other criminal activity, and enforce our Terms of Service.
Information we collect automatically
We will use this information to:
Administer the Services and for internal operations, including troubleshooting, data analysis, testing, research, and statistical purposes;
Improve the Services and user experience to ensure that content is presented in the most effective manner for you; and
Be used as part of our efforts to keep the Services safe and secure.
Information we receive from other sources
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the information we receive).
The following describes the ways we may share your personal data in the normal course of business and in order to provide our Services.
With your consent: We will disclose your personal data when and if you have agreed that we may do so. We will make this clear to you at the point at which we collect your personal data, including the purpose(s) for which we will use the personal data.
Service providers: We use third-party service providers to facilitate or outsource some aspects of our Services and some of these service providers will process your personal data.
If required by law: We may be required to disclose your personal data by law, in response to a valid order of a court or other authority, or to respond to requests relating to criminal investigations, including but not limited to fraud prevention agencies to help fight against financial crime including fraud, money-laundering and terrorist financing.
Change of control: If a business transfer or change of business ownership takes place, we may transfer your personal data to the new owner. If this happens, you will be informed of this transfer.
Protecting our rights: We may disclose your personal data if we feel this is necessary in order to protect or defend our legitimate rights and interests and/or to ensure the safety and security of the Services.
Giddy (either itself or through third party service providers) maintains a variety of commercially reasonable electronic and procedural safeguards designed to protect your personal information from unauthorized access and disclosure. For example, Giddy uses accepted tools and techniques to protect against unauthorized access to Giddy’s systems. You should be aware that Giddy has no control over the security of other sites on the Internet that you might visit or with which you might interact even when a link may appear to another site from one of the Services. Giddy wants you to feel confident using the Services, but no system can be completely secure. Therefore, although Giddy takes steps to secure your information, Giddy does not promise, and you should not expect, that your personal information or communications will always remain secure. In the event of a breach of the confidentiality or security of your information, including your personal information, Giddy will notify you as necessary and if possible so you can take appropriate protective steps. Giddy may notify you under such circumstances using the e-mail address(es) that Giddy has on record for you. You also should carefully handle and disclose your personal information.
For instructions on accessing or updating your personal information, to request a copy of the personal information we hold about you, or to otherwise request assistance with these rights please contact us via email at support@giddy.co.
We retain your personal information as long as we are providing the Services to you. We retain your personal information after we cease providing Services to you to the extent necessary to fulfill your request (for example, keeping your email address to make sure it’s not on our mailing list); to comply with our legal and regulatory obligations; for the purpose of fraud monitoring, detection and prevention; to comply with our tax, accounting, and financial reporting obligations; or where we are required to retain the data by our contractual commitments to our partners. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.
Even if we delete your information from our systems, keep in mind that the deletion by our third party providers may not be immediate and that the deleted information may persist in backup copies for a reasonable period of time.
The Services are not intended for use by children. Individuals under the age of 18 are not permitted to use the Services and must not attempt to register an account or submit any personal data to us. We do not knowingly collect any personal data from any person who is under the age of 13 or allow them to register an account. If it comes to our attention that we have collected personal data from a person under the age of 13, we will delete this information as quickly as possible.
If you are a parent or guardian and you learn that your child (under the age of 13) has provided us with personal data, please notify us immediately at support@giddy.co.
This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under California law.
If you are a resident of California, in addition to the rights set forth in this Privacy Policy, you generally have the right to request information from us regarding the manner in which we share certain categories of personal data with third parties for their direct marketing purposes. Giddy does not currently share personal data with third parties for their direct marketing services.
For more details about the personal information we have collected over the last 12 months, including the categories of sources, please see the Data We Collect About You section above. We collect this information for the business and commercial purposes described in the How Your Personal Information is Used section above. We share this information with the categories of third parties described in the Sharing Your Personal Data section above. Giddy does not sell (as such term is defined in the California Consumer Privacy Act) the personal information we collect (and will not sell it without providing a right to opt out).
This Privacy Policy is intended to cover collection of information on the Services from residents of the United States and is not directed to the residents of any other country. If you are visiting the Site or using the Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where Giddy’s servers are located and Giddy’s central database is operated. By using the Services, you understand that your information may be transferred to Giddy’s facilities and those third parties with whom Giddy shares it as described in this Privacy Policy. You are responsible for ensuring that information you share conforms to all local data protection laws.
It is our goal to make our privacy practices easy to understand. If you have questions, concerns or if you would like more detailed information, please contact us at support@giddy.co.
This Privacy Policy may change from time to time and, if it does, the up-to-date version will always be available on our Site. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Site and update the “Last updated” date at the top of this page. Please be sure to periodically check this page to ensure that you are aware of any changes to this Privacy Policy. Any material changes to this Privacy Policy will be communicated by posting a notice of the change on the Site.